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Privacy 
Policy

Our Principles

We desire to avoid tracking of customers when not on our site and all invasive tracking while you are interacting with us.

 

If you find our policies are not accomplishing this, please let us know and we will correct immediately.

Information
Collection

What types of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Collection
Methods

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

How do we collect information?

Purpose

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Why do we collect information?

PII Storage & Disclosure

How do we store and disclose Personally Identifying Information (PII)?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Communication

How do we use visitor information for communication?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Tracking

How do we use cookies to track visitors?

Our website tracks personal information through the use of cookies only to the minimal extent required for functional and analytic purposes.

 

For functional purposes

We allow users to login and use their memberships/subscriptions to find and register for class bookings. We do not use personal cookies for non-transactional activities, nor share PII data. We do use them to protect against fraud and ensure the safe operation of our website.

For Analytics purposes

We periodically use ads or announcements on email, social and search channels to notify customers of new products, services or events. We use a google analytics cookie to understand which of these announcements are effective and what customers are looking to find when they visit our site.

Opt Out

How can a visitor withdraw from tracking?

If you don’t want us to process your data anymore, please contact us at info@innatestudios.co or call at 831.220.4065

Policy Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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